Store Manager - Guildford Friary

Costa Limited; Guildford; On-site; GBP 25,000 - 41,000; Full time

Benefits offered by this job

Coca-Cola share scheme

50% staff discount

Smart pension matched up to 10%

Bonus up to £10,000 (store dependent)

Job summary

Costa Coffee is looking for a Store Manager for Guildford Friary. You will own the store's performance, lead a team and deliver great service to customers.

Join a global coffee brand with perks and progression. The role offers up to £41,000 per year, permanent contract, and opportunities to contribute to Costa's growth while embodying the Costa buzz.

Qualifications

• Experience managing and developing successful teams.
• Able to drive customer service culture and NPS.
• Ambitious and growth-minded brand ambassador.

Responsibilities

• Meet customer needs and drive a strong customer service culture to boost NPS.
• Create inviting store environments that encourage repeat visits.
• Own sales, profit, team performance and recognition.
• Train and develop the team to reach their potential.

Skills

Store management

Team leadership

Customer service

Business acumen

Job description

Store Manager – Guildford Friary - Up to £41,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]