Store Manager

Costa Coffee; Cannock; On-site; GBP 34,200 - 41,800; Full time

Benefits offered by this job

Access to share scheme

50% discount on food and drinks

Pension scheme with employer match

Bonus opportunities

Job summary

A leading coffee brand is seeking a Store Manager for a new location in Cannock. In this role, you will drive customer service excellence and manage a successful team. Ideal candidates will have strong leadership skills and experience in creating a positive customer environment. You'll also be responsible for team training and achieving sales targets. This permanent position offers a competitive salary and excellent perks such as discounts and bonuses.

Qualifications

• Experience managing and developing successful teams.
• Strong leadership skills required.
• Ability to create a positive customer service culture.

Responsibilities

• Drive customer service and meet customer needs.
• Manage sales, profit, and team recognition.
• Train and develop your team.

Skills

Strong leadership

Team management

Customer service orientation

Ambition

Ability to work under pressure

Job description

Store Manager – Cannock - New Store Opening – Up to 38,000 per annum - Permanent

We have an exciting opportunity to join our team where you will work in our current store whilst we build an all new Longwell Green Store opening soon

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

Why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions


• 50% discount on all your favorite food and drinks in Costa owned stores


• A smart pension that is matched up to an amazing 10%


• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

That’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers


• Creating the perfect setting that customers want to come back to again and again


• Taking ownership with brilliant management of sales, profit, our teams, and recognition


• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams


• A forward-thinker with one eye on where we’re heading and the other on the bigger picture


• An ambitious character who wants to be part of our growth journey


• A brand ambassador dedicated to maintaining high standards


• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]