Store Manager

Costa Coffee; Bagshot; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension up to 10%

Quarterly and annual incentive scheme with bonuses

Job summary

A global coffee brand is seeking a Store Manager for their Bagshot Drive Thru location. In this role, you will lead a team, drive customer satisfaction, and manage sales effectively. A strong leader with experience in team development and a focus on creating an inviting atmosphere is essential. The position offers a salary of up to £40,000 per annum, alongside excellent perks including a share scheme and staff discounts.

Qualifications

• Experience managing and developing successful teams.
• Strong leadership skills and ability to create a customer-focused culture.
• Ability to work under pressure and maintain high standards.

Responsibilities

• Drive customer service culture to improve NPS.
• Create a welcoming and inviting atmosphere.
• Manage sales, profit, and team recognition effectively.
• Train and develop team members to achieve their potential.

Skills

Leadership

Team development

Customer service

Sales management

Ability to work under pressure

Job description

Store Manager – Bagshot Drive Thru – Up to £40,000 per annum – Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)"

Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

• A strong leader with experience managing and developing successful teams
• A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]