Store Manager — Customer & Trading Lead

Sainsbury's Limited; Chipping Norton; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Discount on shopping

Annual bonus scheme

Free food and drinks

Pension matching

Cycle to Work

Wellbeing support

Share scheme

Job summary

Sainsbury's Limited in Chipping Norton is seeking a Customer and Trading Manager to lead a small store team and oversee daily operations while ensuring excellent customer service and KPI delivery. The role demands hands-on leadership and strong organisation in a fast-paced retail environment.

The salary starts from £31,700, with benefits including discount cards, pension matching and wellbeing support. Closing date: 30 October 2026.

Qualifications

• Experience leading teams in fast-paced retail environments.
• Proven ability to coach staff to deliver excellent customer service.
• Track record of meeting or exceeding performance indicators.

Responsibilities

• Lead a small team of managers to ensure store runs smoothly daily.
• Take responsibility for day-to-day store operations and accountability when alone.
• Ensure customers are served efficiently and safely with trained staff.
• Manage performance, disciplinaries, scheduling and payroll accuracy.
• Support other local stores as needed.

Skills

Line management experience

Customer service excellence

Performance management

KPI delivery

Job description

Sainsbury's Limited in Chipping Norton is seeking a Customer and Trading Manager to lead a small store team and oversee daily operations while ensuring excellent customer service and KPI delivery. The role demands hands-on leadership and strong organisation in a fast-paced retail environment.

The salary starts from £31,700, with benefits including discount cards, pension matching and wellbeing support. Closing date: 30 October 2026.