Store Manager

Borough Kitchen; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative kitchenware retailer is seeking a seasoned leader to join their newest store at Battersea Power Station. This role offers an exciting opportunity to redefine the retail experience by combining high-performance kitchenware with culinary education. As a leader, you will inspire a passionate team, ensure operational excellence, and create an inviting atmosphere for customers. With a focus on craftsmanship and community, this position is perfect for someone looking to make a meaningful impact in a dynamic environment. Join a company that values expertise and offers clear growth opportunities in a supportive setting.

Benefits

Employee Discounts

Complimentary Cook School Classes

Health and Fitness Benefits

Counselling and Legal Advice

Qualifications

• Proven ability to lead and inspire a team in a retail environment.
• Experience in driving customer engagement and brand awareness.

Responsibilities

• Lead a high-performing team and ensure operational excellence.
• Deliver exceptional customer experiences and drive growth.

Skills

Team Leadership

Customer Service

Retail Management

Merchandising

Education

Experience in Retail Management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Borough Kitchen is looking for a seasoned leader with extensive experience for our newest store at Battersea Power Station, one of London's most iconic and fast-growing retail destinations.

This location represents an exciting new chapter for our business. Since 2013, Borough Kitchen has built a reputation for excellence in premium kitchenware retail and culinary education, with a loyal customer base across London and beyond. Our mission is to empower home cooks with the tools, skills, and confidence to cook well and often through a carefully curated product range and our highly regarded Cook School, with classes held in four of our five stores.

At Battersea, you'll lead a team in a dynamic, design-led environment, delivering an experience beyond conventional retail. This is an opportunity to join a growing company that is redefining what a kitchenware store can be - bringing together retail, learning, and community under one roof.

What Makes Us Different

Borough Kitchen is in a unique position in the retail landscape. We are not only a destination for high-performance kitchenware, but also a space where passionate cooking enthusiasts can refine their skills and deepen their understanding of food.

We take pride in delivering a service that is informed, thoughtful, and genuinely useful. This distinctive blend of premium product, specialist knowledge, and food-focused community has established us as a trusted voice in the homes of thousands of cooks across London and beyond.

Requirements

• Lead & Inspire - Build, coach, and develop a high-performing team that reflects Borough Kitchen's values: expertise, integrity, and a shared passion for food and hospitality
• Deliver Exceptional Experiences - Foster an environment where customers feel welcome, informed, and inspired, whether browsing cookware or attending a hands-on cooking class
• Drive Growth & Visibility - Champion our presence at Battersea Power Station by increasing customer engagement, enhancing brand awareness, and contributing to commercial success.
• Merchandise with Purpose - Maintain and present our curated product range to the highest standards, ensuring displays are both functional and aligned with our design-led aesthetic.
• Ensure Operational Excellence - Oversee daily operations, including inventory management, team scheduling, and store performance, with an eye for efficiency and detail.
• This role includes working on weekends and bank holidays as part of a shared schedule, helping to ensure smooth operations during key times for our business. Your contribution during these periods plays an important role in our overall success and team support.

Benefits

• Join a company that values craftsmanship, culinary excellence, and thoughtful design

• Be part of a collaborative, knowledgeable team in an inspiring and customer-focused retail environment
• Industry-leading employee discounts off our curated product range and complimentary cook school classes
• Receive a competitive salary and clear opportunities for growth.
• Discounted health and fitness benefits and savings on shopping
• Access to counselling, legal and financial advice and wellbeing tools

Borough Kitchen is an equal opportunities employer. We are committed to treating all our employees fairly, regardless of gender, race, sexual orientation, marital status, religion, nationality, ethnicity, age, or physical abilities. Part-time and fixed-term employees are treated with equal respect. We strive to be a company where everyone, from any background, can be happy at work.