Assistant Store Manager-REISS London Battersea Power Station

Battersea Power Station; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks an Assistant Store Manager for their vibrant London Battersea Power Station location. This role is pivotal in delivering exceptional customer service and achieving sales targets while maintaining operational excellence. You will be a key player in a dynamic retail environment, ensuring your team is motivated and well-trained to exceed customer expectations. With a focus on sustainability and quality, this position offers a unique opportunity to grow within a company that values innovation and customer satisfaction. Join a passionate team and make a significant impact in the retail sector.

Benefits

Seasonal business attire allowance

Generous employee discount

Bonus and commission schemes

Wellbeing and financial support

Affordable health support

Fitness discounts

Family-friendly policies

25 days annual leave

Referral bonuses

Career development opportunities

Qualifications

• Experience in retail management at a similar level.
• Passion for premium or luxury products.

Responsibilities

• Assist in daily operations of the store.
• Motivate and train the team to provide outstanding service.
• Support recruitment and performance evaluations.

Skills

Retail Management Experience

Customer Service Leadership

Visual and Product Management Skills

Effective People Management

Strong Communication Skills

Job description

Assistant Store Manager - REISS London Battersea Power Station

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REISS is looking to recruit an Assistant Store Manager for their London Battersea Power Station store.

Contract: Full-time, 40 hours per week

Job Description

Why choose Reiss?

With a focus on sustainability, quality, and timeless elegance, Reiss continues to succeed globally. We operate standalone stores, concessions, franchise outlets, and have an online presence, establishing ourselves as a leading luxury brand.

Our purpose is to grow our business, understand our customers, and excel in all we do. This involves delivering exceptional customer service, creating a standout store environment, and surpassing customer and business expectations.

Role Overview

As part of our retail team, you will join our Battersea Power Station store as an Assistant Store Manager, responsible for ensuring premium customer service, achieving sales targets, and maintaining operational excellence.

Key Responsibilities

• Supporting daily store operations
• Identifying sales opportunities and maximizing profitability
• Achieving KPIs
• Training and inspiring the team to deliver excellent service
• Implementing operational processes
• Supporting recruitment and conducting performance reviews
• Acting as deputy in the absence of the Store Manager

Ideal Candidate Profile

• Experience in retail management at a similar level
• Passion for premium or luxury products; all retail backgrounds considered
• Proven success in improving business performance
• Ability to deliver excellent customer service through your team
• Strong visual and product management skills
• Ability to balance customer service, operations, technical, and visual elements
• Comfort working under pressure in a fast-paced environment
• Self-motivated, focused, and driven
• Excellent people management skills
• Good communication skills

What We Offer

• Seasonal business wear allowance
• Employee discount
• Bonus and commission schemes
• Wellbeing and financial support via Employee Assistance Programme
• Affordable health support through medical cash plan
• Fitness discounts
• Family-friendly policies, including parental pay
• 25 days annual leave
• Referral scheme
• Career development opportunities