Store Manager

The Brew Factory; Cardiff; On-site; Confidential; Full time

Benefits offered by this job

Profit-sharing incentive

Comprehensive training and ongoing专业发展

Employee discounts across drinks and

Job summary

The Brew Factory in Cardiff is seeking a hands-on Store Manager to lead daily operations, motivate the store team, and drive service and sales with a focus on quality and presentation. You will oversee opening/closing, inventory, merchandising, staff scheduling, and payroll reporting while maintaining hygiene standards and supporting product development and seasonal promotions.

This role offers a competitive salary, profit-sharing incentives, comprehensive training, employee discounts, and clear

Qualifications

• Hospitality or retail management experience preferred.
• Strong leadership and team supervision skills.
• Attention to presentation and product placement.

Responsibilities

• Lead, train, and motivate the store team to deliver exceptional customer service.
• Oversee daily operations: opening, closing, inventory management, and merchandising.
• Ensure consistent product quality across offerings from coffee to gelato.
• Manage staff scheduling, payroll reporting, and performance reviews.
• Drive sales growth through customer engagement and creative display management.
• Uphold high standards of hygiene, safety, and store appearance.
• Support product development, marketing, and seasonal promotions.

Skills

Store leadership

Team training

Customer service

Sales optimization

Job description

Located in the heart of Cardiff, our vibrant café serves exceptional coffee, teas, specialty drinks, bubble teas, artisan bakery treats, and fresh gelato. We create a welcoming space where quality, creativity, and service come together to celebrate great taste and experience.

Tasks

We are seeking a motivated and hands‑on Store Manager to lead daily operations, manage an enthusiastic team, and drive excellence in both service and sales. The ideal candidate will bring a dynamic blend of hospitality experience, commercial awareness, and an eye for detail in presentation and product placement.

Requirements

Key Responsibilities

• Lead, train, and motivate the store team to deliver exceptional customer service.
• Oversee daily operations: opening, closing, inventory management, and merchandising.
• Ensure consistent product quality across all offerings – from barista coffee to bubble tea and gelato.
• Manage staff scheduling, payroll reporting, and performance reviews efficiently.
• Drive sales growth through great customer engagement and creative display management.
• Uphold high standards of hygiene, safety, and store appearance.
• Support product development, marketing, and seasonal promotions.

Benefits

Benefits & Perks

• Competitive salary aligned with experience.
• Profit-sharing incentive based on store performance.
• Comprehensive training and ongoing professional development.
• Employee discounts across drinks and desserts.
• Opportunities for career growth within our expanding brand.