Store Manager

Mole Valley Farmers; Basingstoke; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension up to 5%

25% colleague discount

Free parking

33 days annual leave

Training & development

Career progression

Life Assurance

Employee Assistance Programme

Retail Trust benefits

Colleague benefits

Family Leave

Job summary

Mole Valley Farmers in Basingstoke is seeking an experienced Store Manager to lead our Retail team, drive sales, and deliver excellent customer experiences in a fast-paced environment. You will manage operations, budgets, stock, promotions and health and safety, while developing colleagues and building strong community relations.

This permanent, full-time role offers clear progression within a supportive, values-driven business.

Qualifications

• At least 2 years’ proven management experience within a comparable retail role.
• Proven track record of delivering sales targets and managing budgets.
• Strong understanding of retail operations, including sales, stock control, and customer service.
• Skilled in problem-solving and decision-making under pressure.
• Strong commercial awareness, including analysing sales trends and identifying growth opportunities.
• Excellent communication and interpersonal skills to lead, motivate, and engage colleagues.
• Flexible and adaptable, with a commitment to continuous improvement and team development.
• A natural leader with a customer-first mindset and a passion for delivering outstanding service.

Responsibilities

• Driving store performance by achieving KPIs and engaging your team in delivering results.
• Creating and implementing store strategies to ensure high standards of service and satisfaction.
• Developing and delivering the store business plan with a focus on commercial awareness and growth.
• Managing stock control, promotions, seasonal events, and merchandising to maximise sales.
• Recruiting, onboarding, and developing team members who embody our values.
• Ensuring compliance with health & safety policies and company procedures.
• Managing budgets, financial controls, and reporting accurately and efficiently.

Skills

Leadership

Customer-focused

Sales targets

People management

Communication

Problem-solving

Adaptable

Job description

Application Deadline

31 October 2026

Department

Retail

Location

Basingstoke

Description

We’re looking for an experienced and customer-focused Store Manager to lead our team and drive success. This is a key leadership role where you’ll inspire and motivate colleagues, deliver exceptional customer experiences, and ensure outstanding store performance. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.

About the Role

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week

As Store Manager, you’ll take ownership of all aspects of store operations—from driving sales and managing budgets to developing your team and building strong community relationships. You’ll lead by example, create a positive and solution-focused environment, and ensure every interaction reflects our values.

Key responsibilities include

• Driving store performance by achieving KPIs and engaging your team in delivering results
• Creating and implementing store strategies to ensure high standards of service and satisfaction
• Developing and delivering the store business plan with a focus on commercial awareness and growth
• Managing stock control, promotions, seasonal events, and merchandising to maximise sales
• Recruiting, onboarding, and developing team members who embody our values
• Ensuring compliance with health & safety policies and company procedures
• Managing budgets, financial controls, and reporting accurately and efficiently

About You

• At least 2 years’ proven management experience within a comparable retail role
• Proven track record of delivering sales targets and managing budgets
• Strong understanding of retail operations, including sales, stock control, and customer service
• Skilled in problem-solving and decision-making under pressure
• Strong commercial awareness, including analysing sales trends and identifying growth opportunities
• Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
• Flexible and adaptable, with a commitment to continuous improvement and team development
• A natural leader with a customer-first mindset and a passion for delivering outstanding service

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies