Assistant Manager

Mole Valley Farmers Limited; Sherfield on Loddon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension matching

Employee discount

Free parking

33 days annual leave

Training and development opportunities

Career progression

Job summary

Mole Valley Farmers Limited in Basingstoke is seeking an Assistant Manager to lead the store in the Store Manager's absence, drive sales, and deliver exceptional customer service.

You will manage a busy team, maintain visual standards, handle stock, and contribute to the store’s budget and business plan on a 40-hour week rota basis.

Applicants should have supervisory experience in retail and a passion for customer satisfaction, with strong communication and problem-solving skills.

Qualifications

• Proven experience in a supervisory or management role within a retail or customer-facing environment.
• Experience managing stock, merchandising, and delivering commercial targets.
• Excellent communication and interpersonal skills.
• Strong understanding of retail operations, including sales, stock control, and customer service.
• Confident interpreting financial data and managing budgets.
• Solid IT skills and awareness of Health & Safety and GDPR compliance.
• A natural ability to lead, motivate, and inspire others.

Responsibilities

• Driving store sales and margin performance through innovative thinking.
• Collaborating on the creation and delivery of the store’s sales budget and business plan.
• Ensuring visual merchandising standards are met and stock availability is maximised.
• Leading seasonal promotions and local events with creativity and customer focus.
• Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented.
• Recruiting, onboarding, and developing team members who embody our values.
• Managing stock integrity, store audits, and financial controls with accuracy.
• Ensuring compliance with health & safety and company policies.

Skills

Leadership

Retail operations

Stock control

Budget management

Customer service

Communication

Tools

IT skills

Job description

Assistant Manager

Application Deadline: 31 December 2026

Department: Retail

Employment Type: Full Time

Location: Basingstoke

Description

We’re looking for a confident and customer-focused Assistant Manager to join our team. This is a key leadership role in supporting the Store Manager, driving commercial success, and ensuring every customer enjoys an exceptional experience. If you’re passionate about retail, love motivating teams, and thrive in a fast-paced environment, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week, working 5 out of 7 days on a rota basis

As Assistant Manager, you’ll play a vital role in the day-to-day running of the store. You’ll lead by example, inspire your team, and create a positive, knowledgeable, and solution-focused environment that reflects our values. You’ll also take on the responsibilities of the Store Manager in their absence.

• Driving store sales and margin performance through innovative thinking
• Collaborating on the creation and delivery of the store’s sales budget and business plan
• Ensuring visual merchandising standards are met and stock availability is maximised
• Leading seasonal promotions and local events with creativity and customer focus
• Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented
• Recruiting, onboarding, and developing team members who embody our values
• Managing stock integrity, store audits, and financial controls with accuracy
• Ensuring compliance with health & safety and company policies

About You

• Proven experience in a supervisory or management role within a retail or customer-facing environment
• Experience managing stock, merchandising, and delivering commercial targets
• Excellent communication and interpersonal skills
• Strong understanding of retail operations, including sales, stock control, and customer service
• Confident interpreting financial data and managing budgets
• Solid IT skills and awareness of Health & Safety and GDPR compliance
• A natural ability to lead, motivate, and inspire others
• You’ll be proactive, approachable, and solution-focused, with a flexible and team-oriented attitude. A passion for delivering outstanding customer service and driving continuous improvement is key

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities