Store Manager

Mole Valley Farmers Limited; Basingstoke; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension matching up to 5%

Store employee discount 25%

Free parking on-site

33 days annual leave including bankhol

Excellent training and development

Job summary

Mole Valley Farmers Limited in Basingstoke is seeking a Store Manager to lead a busy retail team. You will drive sales, manage budgets, develop staff, and deliver outstanding customer service in a fast-paced environment.

The role is permanent, full-time (40 hours per week). You will implement store strategies, control stock, promotions, and merchandising, while building strong community relationships and ensuring health and safety compliance.

Qualifications

• Minimum 2 years’ management experience in a retail setting.
• Proven track record of achieving sales targets.
• Strong understanding of store operations, stock control and customer service.
• Excellent communication and leadership abilities.

Responsibilities

• Drive store performance by achieving KPIs and engaging the team.
• Create and implement store strategies for high service standards.
• Develop and deliver the store business plan with focus on growth.
• Manage stock control, promotions, seasonal events and merchandising.
• Recruit, onboard and develop team members aligned with company values.
• Ensure compliance with health & safety and company procedures.
• Manage budgets, financial controls and reporting.

Skills

People leadership

Sales target focus

Budget management

Customer service

Communication skills

Problem solving

Team development

Job description

Store Manager

Application Deadline: 31 October 2026

Department: Retail

Employment Type: Full Time

Location: Basingstoke

Reporting To: Sarah Battrick

Description

We’re looking for an experienced and customer-focused Store Manager to lead our team and drive success. This is a key leadership role where you’ll inspire and motivate colleagues, deliver exceptional customer experiences, and ensure outstanding store performance. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week

As Store Manager, you’ll take ownership of all aspects of store operations—from driving sales and managing budgets to developing your team and building strong community relationships. You’ll lead by example, create a positive and solution-focused environment, and ensure every interaction reflects our values.

Key responsibilities include:

• Driving store performance by achieving KPIs and engaging your team in delivering results
• Creating and implementing store strategies to ensure high standards of service and satisfaction
• Developing and delivering the store business plan with a focus on commercial awareness and growth
• Managing stock control, promotions, seasonal events, and merchandising to maximise sales
• Recruiting, onboarding, and developing team members who embody our values
• Ensuring compliance with health & safety policies and company procedures
• Managing budgets, financial controls, and reporting accurately and efficiently

About You

• At least 2 years’ proven management experience within a comparable retail role
• Proven track record of delivering sales targets and managing budgets
• Strong understanding of retail operations, including sales, stock control, and customer service
• Skilled in problem-solving and decision-making under pressure
• Strong commercial awareness, including analysing sales trends and identifying growth opportunities
• Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
• Flexible and adaptable, with a commitment to continuous improvement and team development
• A natural leader with a customer-first mindset and a passion for delivering outstanding service

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies