Assistant Manager

Mole Valley Farmers Limited; Basingstoke; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension matching

Staff discount

Free parking

Annual leave 33 days

Training opportunities

Career progression

Job summary

Mole Valley Farmers Limited is seeking an Assistant Manager in Basingstoke to support the Store Manager, lead a motivated team, and drive commercial success while delivering exceptional customer experiences.

duties include managing day-to-day operations, stock, and budgets, with a focus on strong leadership, service excellence, and compliance. The role is full-time, 40 hours weekly, on-site, with a rota-based schedule.

Qualifications

• Proven experience in a supervisory or management role within a retail or customer-facing environment.
• Experience managing stock, merchandising, and delivering commercial targets.
• Strong communication and interpersonal skills.
• Understanding of retail operations including sales, stock control, and customer service.

Responsibilities

• Lead by example and inspire the team in day-to-day store operations.
• Drive store sales and margin through innovative thinking and local promotions.
• Collaborate on budget creation and delivery of the store's business plan.
• Ensure visual merchandising standards and stock availability are maintained.
• Lead seasonal promotions and local events with customer focus.
• Recruit, onboard, and develop team members who share company values.
• Manage stock integrity, audits, and financial controls with accuracy.
• Ensure compliance with health & safety and company policies.

Skills

Supervisory experience

Retail experience

Budget management

Excellent communication

Leadership

Team motivation

Job description

Assistant Manager

Application Deadline: 31 December 2026

Department: Retail

Employment Type: Full Time

Location: Basingstoke

Description

We’re looking for a confident and customer-focused Assistant Manager to join our team. This is a key leadership role in supporting the Store Manager, driving commercial success, and ensuring every customer enjoys an exceptional experience. If you’re passionate about retail, love motivating teams, and thrive in a fast-paced environment, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week, working 5 out of 7 days on a rota basis

As Assistant Manager, you’ll play a vital role in the day-to-day running of the store. You’ll lead by example, inspire your team, and create a positive, knowledgeable, and solution-focused environment that reflects our values. You’ll also take on the responsibilities of the Store Manager in their absence.

• Driving store sales and margin performance through innovative thinking
• Collaborating on the creation and delivery of the store’s sales budget and business plan
• Ensuring visual merchandising standards are met and stock availability is maximised
• Leading seasonal promotions and local events with creativity and customer focus
• Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented
• Recruiting, onboarding, and developing team members who embody our values
• Managing stock integrity, store audits, and financial controls with accuracy
• Ensuring compliance with health & safety and company policies

About You

• Proven experience in a supervisory or management role within a retail or customer-facing environment
• Experience managing stock, merchandising, and delivering commercial targets
• Excellent communication and interpersonal skills
• Strong understanding of retail operations, including sales, stock control, and customer service
• Confident interpreting financial data and managing budgets
• Solid IT skills and awareness of Health & Safety and GDPR compliance
• A natural ability to lead, motivate, and inspire others
• You’ll be proactive, approachable, and solution-focused, with a flexible and team-oriented attitude. A passion for delivering outstanding customer service and driving continuous improvement is key

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities