Assistant Manager

Mole Valley Farmers; Dorchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Scottish Widows contributory pension –

Up to 25% colleague discount in store

Free parking on site

33 days of annual leave including bank

Excellent training and development

Plenty of career progression

Life Assurance

Employee Assistance Programme with Ret

Comprehensive colleague benefits

Enhanced Family Leave Policies

Job summary

Mole Valley Farmers is seeking a confident Assistant Manager to support the Store Manager in Dorchester. This permanent, full-time role involves leading by example, inspiring the team, and delivering exceptional customer experiences.

You will cover the Store Manager in their absence, ensuring smooth daily operations and strong performance. The position requires a proactive, solutions-focused leader with excellent communication skills and a passion for retail.

Qualifications

• Previous supervisory or management experience in retail or customer-facing environments.
• Experience managing stock, merchandising, and delivering commercial targets.
• Strong communication and interpersonal skills.

Responsibilities

• Lead day-to-day store operations and service delivery.
• Drive sales and margin through proactive planning and promotions.
• Collaborate on store budget and business plan execution.
• Maintain visual merchandising standards and stock availability.
• Lead seasonal promotions and local events with a customer focus.
• Prioritise excellent customer interactions and issue resolution.
• Recruit, onboard and develop team members aligned with our values.
• Oversee stock integrity, audits, and financial controls.
• Ensure health & safety and company policy compliance.

Skills

Leadership

Customer service

Sales targets

Communication

Team motivation

Tools

Stock management software

Microsoft Excel

Job description

Application Deadline: 13 November 2026

Department: Retail

Location: Dorchester

Description

We’re looking for a confident and customer-focused Assistant Manager to join our team. This is a key leadership role in supporting the Store Manager, driving commercial success, and ensuring every customer enjoys an exceptional experience. If you’re passionate about retail, love motivating teams, and thrive in a fast-paced environment, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week, working 5 out of 7 days.

As Assistant Manager, you’ll play a vital role in the day-to-day running of the store. You’ll lead by example, inspire your team, and create a positive, knowledgeable, and solution-focused environment that reflects our values. You’ll also take on the responsibilities of the Store Manager in their absence.

Key responsibilities include:

• Successful candidate will be required to undertake an Amtra qualification to enable them to prescribe animal medicines.
• Driving store sales and margin performance through innovative thinking
• Collaborating on the creation and delivery of the store’s sales budget and business plan
• Ensuring visual merchandising standards are met and stock availability is maximised
• Leading seasonal promotions and local events with creativity and customer focus
• Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented
• Recruiting, onboarding, and developing team members who embody our values
• Managing stock integrity, store audits, and financial controls with accuracy
• Ensuring compliance with health & safety and company policies

About You

• Proven experience in a supervisory or management role within a retail or customer-facing environment
• Experience managing stock, merchandising, and delivering commercial targets
• Excellent communication and interpersonal skills
• Strong understanding of retail operations, including sales, stock control, and customer service
• Confident interpreting financial data and managing budgets
• Solid IT skills and awareness of Health & Safety and GDPR compliance
• A natural ability to lead, motivate, and inspire others
• You’ll be proactive, approachable, and solution-focused, with a flexible and team-oriented attitude. A passion for delivering outstanding customer service and driving continuous improvement is key

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies