Assistant Manager

Mole Valley Farmers; Sherfield on Loddon; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Staff discount

Free parking

Annual leave

Training program

Career progression

Life assurance

Employee assistance

Enhanced family leave

Job summary

Mole Valley Farmers in the United Kingdom is seeking a confident Assistant Manager to support the Store Manager, drive sales, and deliver outstanding customer service in a busy retail environment.

You will lead by example, develop the team, manage stock and budgets, and ensure health and safety compliance while delivering on commercial targets.

This permanent, full-time role offers a competitive package, 40-hour weeks on a rota, and opportunities for training and career progression.

Qualifications

• Proven experience in a supervisory or management role within retail or customer-facing environment.
• Experience managing stock, merchandising, and delivering commercial targets.
• Excellent communication and interpersonal skills.
• Strong understanding of retail operations, including sales, stock control, and customer service.
• Confident interpreting financial data and managing budgets.
• Solid IT skills and awareness of Health & Safety and GDPR compliance.

Responsibilities

• Drive store sales and margin performance through innovative thinking.
• Collaborate on the store's sales budget and business plan.
• Ensure visual merchandising standards are met and stock availability is maximised.
• Lead seasonal promotions and local events with creativity and customer focus.
• Put customers first by ensuring every interaction is friendly and solution-oriented.
• Recruit, onboard, and develop team members who embody our values.
• Manage stock integrity, store audits, and financial controls with accuracy.
• Ensure compliance with health & safety and company policies.

Skills

Leadership

Team motivation

Customer service

Retail operations

Budgeting

Communication

IT skills

POS systems

MS Office

Tools

POS systems

MS Office

Job description

We’re looking for a confident and customer-focused Assistant Manager to join our team. This is a key leadership role in supporting the Store Manager, driving commercial success, and ensuring every customer enjoys an exceptional experience. If you’re passionate about retail, love motivating teams, and thrive in a fast-paced environment, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week, working 5 out of 7 days on a rota basis

As Assistant Manager, you’ll play a vital role in the day-to-day running of the store. You’ll lead by example, inspire your team, and create a positive, knowledgeable, and solution-focused environment that reflects our values. You’ll also take on the responsibilities of the Store Manager in their absence.

Key Responsibilities Include

• Driving store sales and margin performance through innovative thinking
• Collaborating on the creation and delivery of the store’s sales budget and business plan
• Ensuring visual merchandising standards are met and stock availability is maximised
• Leading seasonal promotions and local events with creativity and customer focus
• Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented
• Recruiting, onboarding, and developing team members who embody our values
• Managing stock integrity, store audits, and financial controls with accuracy
• Ensuring compliance with health & safety and company policies

About You

• Proven experience in a supervisory or management role within a retail or customer-facing environment
• Experience managing stock, merchandising, and delivering commercial targets
• Excellent communication and interpersonal skills
• Strong understanding of retail operations, including sales, stock control, and customer service
• Confident interpreting financial data and managing budgets
• Solid IT skills and awareness of Health & Safety and GDPR compliance
• A natural ability to lead, motivate, and inspire others
• You’ll be proactive, approachable, and solution-focused, with a flexible and team-oriented attitude. A passion for delivering outstanding customer service and driving continuous improvement is key

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies