Assistant Manager

Mole Valley Farmers; Salisbury; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension (Scottish Widows 5% match)

Colleague discount 25%

Free parking

33 days holiday

Training & development

Career progression

Life Assurance

Employee Assistance Programme

Colleague benefits

Enhanced Family Leave

Job summary

Mole Valley Farmers is seeking an Assistant Manager to lead store operations and support the Store Manager in delivering exceptional customer experiences. The role balances driving sales with team leadership and ensuring compliant, efficient store performance.

You will oversee stock, merchandising, budget delivery, and customer service while fostering a positive, results-driven environment aligned with our values.

Qualifications

• Supervisory or management experience in retail or customer-facing roles.
• Experience managing stock, merchandising, and hitting commercial targets.
• Excellent communication and interpersonal skills.
• Strong understanding of retail operations, including sales and stock control.
• Ability to interpret financial data and manage budgets.
• Solid IT skills and knowledge of Health & Safety and GDPR.
• Natural leader capable of motivating and developing others.
• Proactive, approachable, and solution-focused with a team mindset.

Responsibilities

• Drive store sales and margin through innovative thinking.
• Collaborate on creating and delivering the store's budget and business plan.
• Maintain visual merchandising standards and stock availability.
• Lead seasonal promotions and local events.
• Prioritise customers with friendly, respectful service.
• Recruit, onboard, and develop team members.
• Manage stock integrity, store audits, and financial controls.
• Ensure health & safety and company policy compliance.

Skills

Supervisory experience

Retail operations

Communication skills

Leadership capability

Financial data interpretation

Compliance awareness

Customer service focus

Team motivation

Job description

We’re looking for a confident and customer-focused Assistant Manager to join our team. This is a key leadership role in supporting the Store Manager, driving commercial success, and ensuring every customer enjoys an exceptional experience. If you’re passionate about retail, love motivating teams, and thrive in a fast-paced environment, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week

As Assistant Manager, you’ll play a vital role in the day-to-day running of the store. You’ll lead by example, inspire your team, and create a positive, knowledgeable, and solution-focused environment that reflects our values. You’ll also take on the responsibilities of the Store Manager in their absence.

Key Responsibilities Include

• Driving store sales and margin performance through innovative thinking
• Collaborating on the creation and delivery of the store’s sales budget and business plan
• Ensuring visual merchandising standards are met and stock availability is maximised
• Leading seasonal promotions and local events with creativity and customer focus
• Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented
• Recruiting, onboarding, and developing team members who embody our values
• Managing stock integrity, store audits, and financial controls with accuracy
• Ensuring compliance with health & safety and company policies

About You

• Proven experience in a supervisory or management role within a retail or customer-facing environment
• Experience managing stock, merchandising, and delivering commercial targets
• Excellent communication and interpersonal skills
• Strong understanding of retail operations, including sales, stock control, and customer service
• Confident interpreting financial data and managing budgets
• Solid IT skills and awareness of Health & Safety and GDPR compliance
• A natural ability to lead, motivate, and inspire others
• You’ll be proactive, approachable, and solution-focused, with a flexible and team-oriented attitude. A passion for delivering outstanding customer service and driving continuous improvement is key

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.