Store Leadership Coach — Elevate Team & Customer Experience

Sofology; England; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Great salary

Uncapped team bonus

Learning and growth opportunities

Employee discounts across group

Health and wellness support

Maternity & adoption pay

Holiday buy back scheme

Cycle to work scheme

Job summary

Sofology is seeking a Deputy Store Manager to coach and motivate Sofologists in store, delivering an unrivalled customer experience. You will lead daily team meetings, maintain merchandising standards, and partner with the Store Manager to create an inspiring in-store environment.

Your focus will be on developing people, sharing product knowledge, and stepping in during the Store Manager's absence. Ideal candidates excel at leading teams, have a passion for coaching, and thrive on high

Qualifications

• Experience leading and developing teams in a retail environment.
• Strong coaching skills to drive performance and customer service.
• Ability to manage store operations and merchandising standards.

Responsibilities

• Lead and motivate your team through daily morning meetings.
• Ensure the store is merchandised according to guidelines and values.
• Collaborate with the Store Manager to create an engaging in-store environment.
• Support ongoing personal development with clear goals.
• Assess individual performance through observation and training needs.
• Share product knowledge and train the team on best practices.
• Lead the team in the Store Manager's absence.

Skills

Leadership

Coaching

Team motivation

Performance review

Merchandising

Store operations

Job description

Sofology is seeking a Deputy Store Manager to coach and motivate Sofologists in store, delivering an unrivalled customer experience. You will lead daily team meetings, maintain merchandising standards, and partner with the Store Manager to create an inspiring in-store environment.

Your focus will be on developing people, sharing product knowledge, and stepping in during the Store Manager's absence. Ideal candidates excel at leading teams, have a passion for coaching, and thrive on high