Store Leader: World-Class Customer Experience

Monsoon; Lincoln; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Uniform allowance

Staff discount

Birthday day off

Job summary

Monsoon Accessorize is seeking a store supervisor in the United Kingdom to lead a team and champion exceptional customer service. You will act as a brand ambassador, driving sales and KPIs while maintaining strong Visual Merchandising standards across the store.

In this role you will motivate staff, deliver excellent customer experiences, and promote in-store services and promotions. We offer a competitive salary, bonus scheme, uniform allowance, staff discount, and an extra day for your

Qualifications

• Demonstrated customer service leadership experience.
• Inspires teams to deliver excellent service.
• Experience in supervisor or key holding roles.
• Passion, drive and a can-do attitude.

Responsibilities

• Act as brand ambassador and drive exceptional customer experience.
• Lead store team to achieve KPIs and sales targets.
• Motivate and develop staff to perform at their best.
• Maximise commercial opportunities and maintain high Visual Merchandising standards.
• Promote accessories services and promotions with the team.
• Support other stores to achieve common goals.

Skills

Customer focus

Lead by example

Team leadership

Decision making

Communication

Resilience

Job description

Monsoon Accessorize is seeking a store supervisor in the United Kingdom to lead a team and champion exceptional customer service. You will act as a brand ambassador, driving sales and KPIs while maintaining strong Visual Merchandising standards across the store.

In this role you will motivate staff, deliver excellent customer experiences, and promote in-store services and promotions. We offer a competitive salary, bonus scheme, uniform allowance, staff discount, and an extra day for your