Store Supervisor & Customer Experience Leader

Monsoon Accessorize; St Andrews; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary and bonus scheme

Staff uniform allowance

Staff discount across all brands

Birthday holiday

Job summary

Monsoon Accessorize is opening a brand new store in St Andrews, Scotland, seeking an experienced Supervisor to lead the team and deliver an exceptional customer experience.

You will be responsible for coaching staff, maintaining product knowledge, and ensuring store standards are upheld while actively contributing to the store’s success in a fast-paced fashion environment. Join a brand committed to ethics and style.

Qualifications

• Experience supervising a team
• Proven excellence in customer service
• Strong communication and organisational skills

Responsibilities

• Lead by example delivering great customer service and product knowledge to create a store of choice for customers.
• Develop and motivate your team to exceed performance targets and deliver exceptional customer experiences.
• Support the management team with the implementation of company procedures and policies.
• Ensure consistent delivery of excellent customer service at all times.
• Support visual merchandising and window guidelines to present products commercially.
• Be flexible to work variable days and hours across the week.

Skills

Team supervision

Customer service

Communication skills

Job description

Monsoon Accessorize is opening a brand new store in St Andrews, Scotland, seeking an experienced Supervisor to lead the team and deliver an exceptional customer experience.

You will be responsible for coaching staff, maintaining product knowledge, and ensuring store standards are upheld while actively contributing to the store’s success in a fast-paced fashion environment. Join a brand committed to ethics and style.