Store Leader: Drive Sales, Lead Talent, Elevate Service

RIVER ISLAND; Plymouth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Uniform allowance

RI Rewards

Wellbeing support

Career progression

Job summary

River Island in Plymouth is seeking an experienced Store Manager to drive sales, lead a dynamic team and deliver a world-class shopping experience.

You will set standards, analyse reports, coach staff, manage costs, and safeguard stock loss while ensuring great service and profitable store performance.

This role requires strong leadership, excellent communication and a proven track record in managing KPIs across a busy retail floor.

Qualifications

• Proven track record in achieving store KPIs including sales and payroll.
• Experience in controlling store costs and stock loss.
• Strong leadership and communication across all levels.

Responsibilities

• Identify opportunities to increase store contribution and maximise profit.
• Lead floor walks, delegate tasks, monitor competitor activity.
• Recruit, train, and coach store team; drive succession.
• Manage payroll efficiently and ensure stock management controls.
• Ensure world-class customer service and up-sell opportunities.

Skills

Store KPI management

Leadership

Communication

People management

Customer service

Retail experience

Job description

River Island in Plymouth is seeking an experienced Store Manager to drive sales, lead a dynamic team and deliver a world-class shopping experience.

You will set standards, analyse reports, coach staff, manage costs, and safeguard stock loss while ensuring great service and profitable store performance.

This role requires strong leadership, excellent communication and a proven track record in managing KPIs across a busy retail floor.