Store Leader: Customer Experience & Growth

Sweaty Betty; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Generous clothing allowance

50% off Sweaty Betty merchandise

Job summary

Sweaty Betty in the United Kingdom is seeking a store role focused on delivering outstanding customer service and driving sales. You will support opening/closing, cash handling, stock control, and merchandising while maintaining a clean, high-standards store environment and a positive team culture.

You will act as a product expert, create amazing customer experiences, and help achieve store targets with flexible morning/evening/weekend availability.

Qualifications

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Supervisory experience is preferred, but not essential.
• Flexible and adaptable, you are comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.

Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Skills

Retail sales

Customer-facing experience

Supervisory experience

Adaptability

Fast-paced environment

Flexible scheduling

Job description

Sweaty Betty in the United Kingdom is seeking a store role focused on delivering outstanding customer service and driving sales. You will support opening/closing, cash handling, stock control, and merchandising while maintaining a clean, high-standards store environment and a positive team culture.

You will act as a product expert, create amazing customer experiences, and help achieve store targets with flexible morning/evening/weekend availability.