Store Supervisor: Customer Experience & Ops Leader

Sweaty Betty; Braintree; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform allowance

Excellent training & development

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus

Season Ticket Loan

Health Cash Plan

Wolverine Worldwide discount

Enhanced Family Leave

Pension

Job summary

Sweaty Betty is seeking a store associate in the UK to support daily operations and deliver exceptional customer experiences. You will help with opening/closing, cash handling, stock control, merchandising and ensuring a clean, welcoming store environment. Knowledge of brand standards and product will be expected.

We value flexibility to work mornings, evenings, weekends and holidays, and offer a generous clothing allowance along with development opportunities and other benefits.

Qualifications

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Supervisory experience is preferred, but not essential.

Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Skills

Retail sales

Customer service

Supervisory experience

Education

High School diploma or equivalent

Job description

Sweaty Betty is seeking a store associate in the UK to support daily operations and deliver exceptional customer experiences. You will help with opening/closing, cash handling, stock control, merchandising and ensuring a clean, welcoming store environment. Knowledge of brand standards and product will be expected.

We value flexibility to work mornings, evenings, weekends and holidays, and offer a generous clothing allowance along with development opportunities and other benefits.