Retail Store Lead — Customer Experience & KPIs

Sweaty Betty; Braintree; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform allowance

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday (pro-rated)

Job summary

Sweaty Betty UK in Braintree is seeking a passionate retail assistant to support the store team with daily operations, cash handling, stock control and merchandising.

You will deliver authentic customer service, help meet sales targets, and act as a role model with a positive, can-do attitude. Flexibility to work mornings, evenings, weekends and holidays is required to help deliver the brand experience.

Qualifications

• Experience in a customer-facing role, with supervisory duties preferred.
• Flexible schedule including mornings, evenings, weekends and holidays.
• Passion for our brand and lifestyle.

Responsibilities

• Support store management with opening/closing, cash handling, stock control and merchandising.
• Provide authentic customer service to create memorable experiences.
• Achieve sales goals and drive store performance as a brand ambassador.
• Maintain health and safety and comply with company policies.

Skills

Customer service

Supervisory experience

Education

High School diploma or equivalent

Job description

Sweaty Betty UK in Braintree is seeking a passionate retail assistant to support the store team with daily operations, cash handling, stock control and merchandising.

You will deliver authentic customer service, help meet sales targets, and act as a role model with a positive, can-do attitude. Flexibility to work mornings, evenings, weekends and holidays is required to help deliver the brand experience.