Store Lead & High-Impact Sales Coach

PUMA; Cirencester; On-site; GBP 26,000 - 38,000; Full time

Job summary

PUMA Cirencester is seeking a Store Manager support role to drive sales, customer experience and team performance. You will assist in achieving KPIs and profitability while promoting Puma values and a high standard of service to customers.

The role involves managing payroll, scheduling, inventory and loss prevention with a focus on coaching the team on the sales floor. The ideal candidate will lead by example, recruit and train staff, and ensure daily operations run smoothly, including store

Qualifications

• Experience driving sales, KPIs, and profitability targets.
• Strong data-driven approach to store performance.
• Proven leadership in recruiting, training and coaching teams.

Responsibilities

• Support a Store Manager in driving sales to meet or exceed targets.
• Achieve store KPIs and profitability goals while upholding brand standards.
• Maintain high standards of customer service consistent with Puma values.
• Recruit, train, develop and manage high-performing team members.
• Coach staff through productivity conversations and performance feedback.
• Spend 90% of time on the sales floor engaging with customers and coaching.
• Oversee store operations, payroll, scheduling, inventory and loss prevention.

Skills

Sales & Profitability Management

Analytical Performance Management

Customer Service

Leadership & Team Management

Operational Management

Salesfloor Engagement

Job description

PUMA Cirencester is seeking a Store Manager support role to drive sales, customer experience and team performance. You will assist in achieving KPIs and profitability while promoting Puma values and a high standard of service to customers.

The role involves managing payroll, scheduling, inventory and loss prevention with a focus on coaching the team on the sales floor. The ideal candidate will lead by example, recruit and train staff, and ensure daily operations run smoothly, including store