Retail Floor Leader: Drive Sales & Service

PUMA UNITED KINGDOM LTD; United Kingdom; On-site; GBP 22,000 - 30,000; Full time

Job summary

PUMA UNITED KINGDOM LTD is seeking a capable Sales Manager to lead daily store operations, supervise staff, handle transactions, and uphold merchandising standards.

You will drive sales and profitability by coaching the team, delivering excellent customer service, and ensuring stock, visuals, and losses are managed in line with company policies.

The role is hands-on on the shop floor, with emphasis on KPI management (CR, UPT, ATV) to optimize performance and customer experience.

Qualifications

• Previous retail store management experience preferred.
• Strong leadership and communication skills essential.
• Knowledge of POS systems and loss prevention practices.

Responsibilities

• Lead daily store operations and supervise staff.
• Drive sales, manage stock, and ensure VM standards.
• Handle transactions and ensure policy compliance.
• Monitor KPIs and coach team to meet targets.

Skills

Store leadership

Customer service

Sales coaching

Merchandising

Cash handling

Communication

Loss prevention

Job description

PUMA UNITED KINGDOM LTD is seeking a capable Sales Manager to lead daily store operations, supervise staff, handle transactions, and uphold merchandising standards.

You will drive sales and profitability by coaching the team, delivering excellent customer service, and ensuring stock, visuals, and losses are managed in line with company policies.

The role is hands-on on the shop floor, with emphasis on KPI management (CR, UPT, ATV) to optimize performance and customer experience.