Assistant Store Manager - Lead Sales & Team Excellence

PUMA; East Kilbride; On-site; GBP 32,000 - 40,000; Full time

Job summary

PUMA is seeking a Store Support role to assist the Store Manager in delivering outstanding customer experiences and achieving sales targets. You will help recruit, train and coach a high‑performing team while ensuring store profitability and KPI achievement.

Spend significant time on the sales floor, engage with customers, and support operational tasks, including payroll and scheduling, to maintain PUMA standards and drive business results.

Qualifications

• Leadership and managing a store team.
• Ability to recruit, train, develop and coach staff.
• Strong focus on delivering sales and profitability targets.

Responsibilities

• Support a Store Manager to meet or exceed sales and KPIs.
• Maintain high standards of customer experience in line with brand values.
• Allocate payroll and create staff schedules to maximise profitability and service quality.
• Engage with customers on the sales floor and coach employees.
• Assist with store operations during openings/closings and audits.

Skills

Sales leadership

Team management

Coaching

Customer service

Performance management

Tools

POS system

Job description

PUMA is seeking a Store Support role to assist the Store Manager in delivering outstanding customer experiences and achieving sales targets. You will help recruit, train and coach a high‑performing team while ensuring store profitability and KPI achievement.

Spend significant time on the sales floor, engage with customers, and support operational tasks, including payroll and scheduling, to maintain PUMA standards and drive business results.