Store Food Hall Manager – Lead, Coach & KPI Excellence

Sainsbury's Limited

Gloucester

On-site

GBP 30,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Discount card
Annual bonus scheme
Free food and hot drinks
Generous holiday entitlement
Pension matching
Share scheme
Wellbeing support
Cycle to Work
Special offers

Job summary

Sainsbury's Limited in Gloucester Quays Store is seeking a Food Manager to lead daily store operations. You will coach teams, manage performance, and ensure high standards of customer service and stock availability. You’ll be key in driving KPI delivery, compliance, and a great shopping experience for our customers.

Join a supportive team with a strong benefits package and opportunities for development. This is a full-time, permanent role based in Gloucester.

Qualifications

  • Previous line management responsibilities in a fast-paced, operational environment.
  • Delivers brilliant customer service and coaches a team to do the same.
  • Experience leading teams in a dynamic, customer-facing environment with KPI delivery.

Responsibilities

  • Role modelling and coaching for high standards and efficiency across the whole food hall.
  • Managing compliance to processes while delivering great shop keeping and customer service.
  • Ensure every customer gets the food they want when they shop with us to be the first choice for food.
  • People management including performance, disciplinaries, scheduling and pay accuracy.
  • When needed, take overall responsibility for running the store and guiding colleagues.

Skills

Line management
Customer service
KPI tracking
People management
Store operations
Leadership

Job description

Sainsbury's Limited in Gloucester Quays Store is seeking a Food Manager to lead daily store operations. You will coach teams, manage performance, and ensure high standards of customer service and stock availability. You’ll be key in driving KPI delivery, compliance, and a great shopping experience for our customers.

Join a supportive team with a strong benefits package and opportunities for development. This is a full-time, permanent role based in Gloucester.

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