Food Hall Store Manager – Lead & Elevate Service

Sainsbury's Limited; Newbury; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Discount card

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension 4-7.5% match

Share scheme

Wellbeing support

Cycle to Work

Employee offers

Job summary

Sainsbury's Limited in Newbury is seeking an experienced Food Store Manager to lead daily store operations and deliver outstanding customer service. You will coach teams, manage performance, and ensure schedules and pay are accurate, while driving key KPIs and delivering a first-class shopping experience.

This permanent, full-time role offers a competitive salary and benefits, with opportunities to shape store performance and customer satisfaction in a busy retail environment.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Provides brilliant customer service and coaches a team to do the same.
• Delivers KPI's or other performance indicators.
• Can manage disciplinaries, performance issues or other similar employee relations issues.
• Leads operations and comfortable doing this alone in the absence of more senior management.

Responsibilities

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
• Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

Skills

Line management

Customer service

KPIs

Disciplinaries

Operations leadership

Coaching team

Team leadership

High-volume operations

Employee relations

Job description

Sainsbury's Limited in Newbury is seeking an experienced Food Store Manager to lead daily store operations and deliver outstanding customer service. You will coach teams, manage performance, and ensure schedules and pay are accurate, while driving key KPIs and delivering a first-class shopping experience.

This permanent, full-time role offers a competitive salary and benefits, with opportunities to shape store performance and customer satisfaction in a busy retail environment.