Store Experience Lead

Card Factory; Greater Lincolnshire; On-site; GBP 22,000 - 28,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and keep the team motivated to ensure every customer leaves with what they came for and a smile. You will step up when the Store Manager is away, running the store with confidence and care.

You'll help create great customer experiences, drive commercial success, lead by example, and support others to grow while developing your own skills.

Qualifications

• Proven leadership experience in retail or service teams.
• Strong customer service mindset with a positive attitude.
• Ability to motivate others and communicate clearly.

Responsibilities

• Support Store Manager and lead daily store operations.
• Drive customer experiences and commercial results.
• Inspire and develop team members while modeling cardfactory values.

Skills

Leadership

Customer service

Communication

Team motivation

Tools

POS system

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and keep the team motivated to ensure every customer leaves with what they came for and a smile. You will step up when the Store Manager is away, running the store with confidence and care.

You'll help create great customer experiences, drive commercial success, lead by example, and support others to grow while developing your own skills.