Store Experience Champion

JD Sports Fashion PLC; Hounslow; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC is hiring a Store Colleague in Hounslow to help deliver outstanding customer experiences on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock, and support daily store operations.

You’ll work as part of a collaborative team, bring a positive attitude, and follow company standards for service, presentation, and health and safety. This role offers opportunities to learn and grow within the business.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service and presentation.
• Replenish stock and ensure products are displayed correctly.
• Process transactions, cash handling, stock processing, and prepare deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organisation

Teamwork

Learning mindset

Job description

JD Sports Fashion PLC is hiring a Store Colleague in Hounslow to help deliver outstanding customer experiences on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock, and support daily store operations.

You’ll work as part of a collaborative team, bring a positive attitude, and follow company standards for service, presentation, and health and safety. This role offers opportunities to learn and grow within the business.