Store Experience Associate - Customer & Sales

JDSports; Coventry; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Sports in Coventry is seeking a Store Colleague to join our fast-paced retail team. You will greet customers, provide product information, and help maintain attractive displays while ensuring excellent service across the shop floor.

You will work with colleagues to meet sales goals, replenish stock, process transactions, and follow company procedures to keep the store welcoming and efficient. This role offers a platform to learn and grow within a dynamic retail environment.

Qualifications

• Experience in delivering friendly,helpful customer service.
• Ability to adapt communication style to different customers.
• Strong organisational skills to manage tasks on the shop floor.
• Ability to work well in a team and support colleagues.
• Willingness to learn new skills and follow store processes.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify customer needs and suggest suitable products.
• Maintain high standards of customer service and presentation.
• Keep shop floor displays neat, stocked, and well organised.
• Assist with stock replenishment and deliveries.
• Handle transactions and support daily store operations.
• Follow health and safety policies at all times.
• Collaborate with colleagues to run the store smoothly.

Skills

Customer service

Communication

Organisation

Teamwork

Eagerness to learn

Job description

JD Sports in Coventry is seeking a Store Colleague to join our fast-paced retail team. You will greet customers, provide product information, and help maintain attractive displays while ensuring excellent service across the shop floor.

You will work with colleagues to meet sales goals, replenish stock, process transactions, and follow company procedures to keep the store welcoming and efficient. This role offers a platform to learn and grow within a dynamic retail environment.