Retail Sales Associate — Customer Experience Pro

JD Sports Fashion PLC; Sheffield; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Store Colleague in the United Kingdom. You will greet customers, assist with product information, and support the sales team to achieve targets while maintaining immaculate shop standards.

In this fast-paced retail role, you will replenish stock, manage displays, and process transactions with a proactive, can-do attitude. A collaborative team environment and opportunities to develop skills across our product ranges are offered.

Qualifications

• Must be able to adapt communication style to different customers and situations.
• Ability to engage positively with customers and colleagues.
• Strong organisational skills and ability to manage tasks effectively.
• Able to work collaboratively with store team.
• Willingness to learn new skills and follow store procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information.
• Identify customer needs, recommend suitable products, and promote related items to reach sales targets.
• Maintain high standards of customer service at all times.
• Keep the shop floor tidy and well-presented, ensuring displays and stock areas are clean and organized.
• Replenish stock and ensure products are available and correctly displayed per company standards.
• Process transactions, handle cash, and assist with stock processing and deliveries.
• Use in-store technology to assist customers and support daily store operations.
• Follow company policies and health and safety requirements at all times.
• Collaborate with colleagues to support day-to-day store running and cover additional duties as needed.

Skills

Adaptability

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Job description

JD Sports Fashion PLC is seeking a Store Colleague in the United Kingdom. You will greet customers, assist with product information, and support the sales team to achieve targets while maintaining immaculate shop standards.

In this fast-paced retail role, you will replenish stock, manage displays, and process transactions with a proactive, can-do attitude. A collaborative team environment and opportunities to develop skills across our product ranges are offered.