Customer Experience Associate - Retail Floor

JDSports; Hounslow; Presencial; GBP 12.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Personal development opportunities

Descripción de la vacante

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, help with product information, keep displays sharp, replenish stock, and support daily store operations.

Working with a collaborative team, you’ll learn new skills, follow company procedures, and contribute to hitting sales objectives while maintaining high standards of presentation and customer service.

Formación

• Ability to adapt communication style to different people and situations.
• Strong customer engagement and relationship-building skills.
• Good organisational skills and the ability to manage tasks effectively.
• Willingness to learn new skills and follow company processes and procedures.

Responsabilidades

• Deliver a positive, welcoming experience for customers.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service and shop presentation.
• Replenish stock and ensure correct product displays.
• Process transactions, cash handling, stock processing, and deliveries.
• Collaborate with colleagues to run the store smoothly.

Conocimientos

Adaptability

Customer engagement

Organisational skills

Teamwork

Willingness to learn

Descripción del empleo

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, help with product information, keep displays sharp, replenish stock, and support daily store operations.

Working with a collaborative team, you’ll learn new skills, follow company procedures, and contribute to hitting sales objectives while maintaining high standards of presentation and customer service.