Store Experience Associate

JD GROUP; Liverpool; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD GROUP in Liverpool is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock and uphold our high service standards. A positive attitude and teamwork are essential.

Join a supportive team in a fast-paced retail environment. You’ll use in-store technology, process transactions, and collaborate to ensure the store runs smoothly. This role offers opportunities to learn and grow.

Qualifications

• Ability to adapt communication to different customers and colleagues.
• Good organisational skills and the ability to manage tasks.
• Willingness to learn new skills and follow company processes.
• Self-motivation and proactive attitude.

Responsibilities

• Greet customers confidently and provide product information.
• Help achieve sales objectives by identifying customer needs and recommending products.
• Maintain high standards of customer service and presentation.
• Replenish stock and keep displays clean and organized.
• Process transactions, cash handling, and assist with deliveries.
• Use in-store technology to support enquiries and operations.
• Follow company policies and health & safety requirements.
• Collaborate with colleagues to support daily store operations.

Skills

Customer engagement

Teamwork

Organisational skills

Willingness to learn

Job description

JD GROUP in Liverpool is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock and uphold our high service standards. A positive attitude and teamwork are essential.

Join a supportive team in a fast-paced retail environment. You’ll use in-store technology, process transactions, and collaborate to ensure the store runs smoothly. This role offers opportunities to learn and grow.