Store Experience Associate - Friendly Sales & Service

JD Sports Fashion PLC; Liverpool; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

JD Sports Fashion PLC in Liverpool is seeking a Store Colleague to deliver outstanding customer experience on the shop floor. You will greet customers, help with product information, restock, and maintain presentation standards.

Join a fast-paced retail team focused on sales, teamwork, and quality service. You will handle transactions, support stock control, and help ensure the store reflects the brand's high standards.

Qualifications

• Friendly, confident customer interactions.
• Ability to adapt to different customers and situations.
• Strong organisational and teamwork skills.
• Willingness to learn and follow store processes.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify customer needs, recommend products, and promote complementary items.
• Maintain high standards of customer service and store presentation.
• Keep fixtures, displays and stock areas clean, organised and well maintained.
• Replenish stock and ensure products are visible and available.
• Assist with transactions, cash handling, and stock processing.

Skills

Customer service

Teamwork

Organization

Communication

Job description

JD Sports Fashion PLC in Liverpool is seeking a Store Colleague to deliver outstanding customer experience on the shop floor. You will greet customers, help with product information, restock, and maintain presentation standards.

Join a fast-paced retail team focused on sales, teamwork, and quality service. You will handle transactions, support stock control, and help ensure the store reflects the brand's high standards.