Guest Experience & Sales Associate

JD GROUP; Barking; On-site; GBP 17,000 - 19,000; Full time

Job summary

JD GROUP is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You’ll greet customers confidently, keep displays sharp, replenish stock, and maintain high service standards across the store.

With a positive attitude and strong teamwork, you’ll help keep the store running smoothly, learn new skills, and build a solid foundation for your future in a fast-paced retail environment.

Qualifications

• Experience delivering friendly customer service on a shop floor.
• Ability to greet customers and provide product information.
• Willingness to learn and follow company processes.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify customer needs, recommend suitable products, and promote extras.
• Maintain high standards of presentation across the shop floor.
• Replenish stock and ensure products are visible and well displayed.
• Process transactions and support daily store operations.
• Follow health and safety and company policies at all times.
• Collaborate with colleagues to keep the store running smoothly.

Skills

Customer service mindset

Communication

Teamwork

Adaptability

Organisational skills

Job description

JD GROUP is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You’ll greet customers confidently, keep displays sharp, replenish stock, and maintain high service standards across the store.

With a positive attitude and strong teamwork, you’ll help keep the store running smoothly, learn new skills, and build a solid foundation for your future in a fast-paced retail environment.