Retail Customer Experience Associate

JD GROUP; Dartford; On-site; GBP 18,000 - 22,000; Full time

Job summary

JD GROUP in Dartford is seeking a Store Colleague to deliver outstanding experience daily, greet customers, keep displays sharp, replenish stock, and uphold high service standards.

You will work on the shop floor with a positive attitude, be part of a supportive team, learn new skills, and contribute to the store's smooth operation in a fast-paced retail environment.

This role offers a foundation for your career as you grow with a brand known for quality, trends, and customer focus.

Qualifications

• Excellent communication with customers and colleagues.
• Flexible and able to adapt to different customers.
• Able to manage tasks and stay organised.
• Willingness to learn company procedures.

Responsibilities

• Greet customers warmly and provide product information.
• Identify needs and promote suitable products.
• Maintain high standards of service and presentation.
• Replenish stock and ensure correct display.
• Process transactions and assist with deliveries.
• Follow health and safety policies.
• Collaborate with colleagues to run the store smoothly.

Skills

Customer engagement

Communication

Organisational skills

Team collaboration

Willingness to learn

Tools

POS systems

Job description

JD GROUP in Dartford is seeking a Store Colleague to deliver outstanding experience daily, greet customers, keep displays sharp, replenish stock, and uphold high service standards.

You will work on the shop floor with a positive attitude, be part of a supportive team, learn new skills, and contribute to the store's smooth operation in a fast-paced retail environment.

This role offers a foundation for your career as you grow with a brand known for quality, trends, and customer focus.