Store Customer Experience Assistant (Flexible Shifts)

East Of England Co-Op; Cambourne; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive pay rate

20% discount in stores

22 days holiday + BH

Pension contributions 5%

Death in service

Enhanced family leave and pay

Training and apprenticeship programmes

Discounts across retailers

Financial wellbeing support

Cycle To Work

Rental Deposit Scheme

SmartTech

Employee Recognition Scheme

Long Service Awards

Free remote GP service

Employee Assistance Programme

Job summary

East Of England Co-Op in Cambourne is seeking a Customer Service Assistant to help deliver high standards of customer service, product availability and store presentation while supporting our local community.

You will join a friendly, diverse team, work across shifts including evenings and weekends, and contribute to a welcoming shopping experience. The role offers progression through training and a strong benefits package.

Qualifications

• Friendly and approachable.
• Reliable team player.
• Effective communication skills.
• Positive attitude.
• Engaged and self-motivated.
• Willing to learn and adapt.
• Basic numeracy, literacy, and IT skills.

Responsibilities

• Support store to deliver high standards of customer service, availability and presentation.
• Engage with local community and customers daily.
• Work as part of a diverse and motivated team.

Skills

Friendly & approachable

Reliable team player

Effective communication

Positive attitude

Engaged & self-motivated

Willing to learn & adapt

Numeracy & literacy basics

Job description

East Of England Co-Op in Cambourne is seeking a Customer Service Assistant to help deliver high standards of customer service, product availability and store presentation while supporting our local community.

You will join a friendly, diverse team, work across shifts including evenings and weekends, and contribute to a welcoming shopping experience. The role offers progression through training and a strong benefits package.