Evenings & Weekend Customer Service Pro

East of England Cooperative; Cess; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive pay

20% discount in stores

22 days holiday + bank holidays

Enhanced family leave and pay

Training and apprenticeship programmes

Retail discounts across retailers

Employee wellbeing support

Cycle To Work

Employee recognition

Long Service Awards

Remote GP service 24/7

Assistance Programme

Job summary

East of England Co-op is seeking a Customer Service Assistant to help our store deliver outstanding customer service, maintain product availability and presentation, and ensure adherence to compliant standards. You will join a diverse team focused on supporting local customers and the community.

Shifts run in the evenings (5pm–10pm) with Saturday hours (10am–4pm). We value reliability, teamwork and a proactive approach, and offer opportunities to develop through training and progression across

Qualifications

• Basic numeracy and literacy essential.
• Good IT skills and comfort with basic technology.

Responsibilities

• Support store to deliver high standards of customer service, availability and presentation.
• Ensure compliance with policies and procedures.
• Engage with the local community and customers to foster loyalty.

Skills

Numeracy

Literacy

IT Skills

Job description

East of England Co-op is seeking a Customer Service Assistant to help our store deliver outstanding customer service, maintain product availability and presentation, and ensure adherence to compliant standards. You will join a diverse team focused on supporting local customers and the community.

Shifts run in the evenings (5pm–10pm) with Saturday hours (10am–4pm). We value reliability, teamwork and a proactive approach, and offer opportunities to develop through training and progression across