Customer Service Associate – Flexible Evenings/Weekends

East of England Cooperative; Norwich, Melton Constable; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive rates of pay

20% discount in food stores

22 days holiday (plus bank holidays)

Job summary

East of England Co-op is looking for a Customer Service Assistant to support the store in delivering excellent customer service, maintaining product availability and presentation, and ensuring compliance. You will join a diverse team dedicated to engaging with the local community and supporting ongoing growth.

Shifts are varied, including evenings (5pm-10pm) with non-contractual patterns; availability across Monday to Sunday is valued to match store needs.

Qualifications

• Friendly and approachable
• Reliable team player
• Engaged and self-motivated
• Willing to learn and adapt
• Basic level of numeracy, literacy, and IT skills

Responsibilities

• Support the store to deliver high standards of customer service, availability and presentation, compliance and engagement with the local community.
• Work as part of a diverse and motivated team.
• Be flexible with shifts, including evenings and weekends, to meet store needs.

Skills

Friendly and approachable

Reliable team player

Engaged and self-motivated

Willing to learn and adapt

Basic numeracy literacy IT skills

Job description

East of England Co-op is looking for a Customer Service Assistant to support the store in delivering excellent customer service, maintaining product availability and presentation, and ensuring compliance. You will join a diverse team dedicated to engaging with the local community and supporting ongoing growth.

Shifts are varied, including evenings (5pm-10pm) with non-contractual patterns; availability across Monday to Sunday is valued to match store needs.