Customer Service Assistant - Flexible Shifts & Perks

East Of England Co-Op; Selkirk; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive pay

20% discount in food stores

22 days holiday and rising with length

Employer pension contribution

Death in service

Enhanced family leave

Training and apprenticeship programmes

Discounts across retailers

Wellbeing support

Cycle To Work and SmartTech access

Employee Recognition

Long Service Awards

GP service 24/7

Employee Assistance Programme

Job summary

East Of England Co-Op is seeking a Customer Service Assistant to support the store in delivering high standards of customer service, ensuring availability and presentation, compliance, and engagement with the local community.

You will join a diverse and motivated team, with opportunities for training and progression, flexible shift patterns, and a friendly, supportive working environment. Availability across evenings and weekends is highly valued.

Qualifications

• Friendly and approachable
• Reliable team player
• Effective communication skills
• Positive attitude
• Engaged and self-motivated
• Willing to learn and adapt
• Basic numeracy, literacy, and IT skills

Responsibilities

• Support store to deliver high standards of customer service, availability and presentation, compliance and community engagement.
• Work with a diverse team to attract and delight customers and support store growth.
• Maintain flexible availability and adapt to shifting patterns including evenings and weekends.

Skills

Friendly and approachable

Reliable team player

Effective communication

Positive attitude

Engaged and self-motivated

Willing to learn and adapt

Basic numeracy and literacy and IT

Job description

East Of England Co-Op is seeking a Customer Service Assistant to support the store in delivering high standards of customer service, ensuring availability and presentation, compliance, and engagement with the local community.

You will join a diverse and motivated team, with opportunities for training and progression, flexible shift patterns, and a friendly, supportive working environment. Availability across evenings and weekends is highly valued.