In-Store Customer Champion

East Of England Co-Op; Canterbury; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive pay

Staff discount

Holiday entitlement

Pension

Death in service

Enhanced family leave

Training & apprenticeships

Discounts across retailers

Financial wellbeing

Cycle to Work

Rental Deposit Scheme

SmartTech

Employee recognition

Long service awards

Remote GP service

Employee assistance

Job summary

East of England Co-op is seeking a Customer Service Assistant to help your store deliver high standards of customer service, strong product availability and presentation, and compliance, while engaging with the local community.

Join a diverse team with shifts across Monday to Sunday, including evenings and weekends. We value flexibility to fit your availability and offer ongoing training and apprenticeship opportunities within our cooperative family, plus competitive pay and staff discounts.

Qualifications

• Friendly and approachable in customer interactions.
• Reliable team player who supports colleagues.
• Effective communication skills with customers.
• Positive attitude and willingness to learn.
• Basic numeracy, literacy and IT skills.

Responsibilities

• Support store to deliver high standards of customer service, availability and presentation.
• Ensure compliance and engage with the local community.
• Collaborate with team to maintain smooth operations including evenings and weekends shifts.

Skills

Friendly and approachable

Reliable team player

Effective communication skills

Positive attitude

Willing to learn

Basic numeracy, literacy & IT skills

Job description

East of England Co-op is seeking a Customer Service Assistant to help your store deliver high standards of customer service, strong product availability and presentation, and compliance, while engaging with the local community.

Join a diverse team with shifts across Monday to Sunday, including evenings and weekends. We value flexibility to fit your availability and offer ongoing training and apprenticeship opportunities within our cooperative family, plus competitive pay and staff discounts.