Store Associate: Elevate Customer Experience & Sales

JD Sports Fashion PLC; Workington; Remoto; GBP 12.000 - 15.000; Tempo pieno

Descrizione del lavoro

JD Sports Fashion PLC in Workington is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers confidently, replenish stock, and maintain high presentation standards in line with our brand.

You will thrive in a fast-paced environment, work with colleagues to hit store goals, process transactions, and ensure products are available and clearly displayed while following company policies and safety requirements.

Competenze

• Ability to adapt approach and communication style to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.

Mansioni

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.

Conoscenze

Customer service

Communication

Teamwork

Organisation

Adaptability

Descrizione del lavoro

JD Sports Fashion PLC in Workington is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers confidently, replenish stock, and maintain high presentation standards in line with our brand.

You will thrive in a fast-paced environment, work with colleagues to hit store goals, process transactions, and ensure products are available and clearly displayed while following company policies and safety requirements.