Store Colleague: Elevate Customer Experience & Merchandising

JD Sports Fashion PLC; Crewe; In loco; GBP 12.000 - 15.000; Part-time

Descrizione del lavoro

JD Sports Fashion PLC in Crewe is seeking a Store Colleague to help deliver an outstanding customer experience every day. You’ll greet customers confidently, keep displays sharp, replenish stock, and maintain high service and presentation standards, contributing to a welcoming and energetic store atmosphere.

In a fast-paced retail environment you’ll work with colleagues to achieve team sales objectives, support customers with product information, process transactions, and follow company policies

Competenze

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Mansioni

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conoscenze

Customer service

Teamwork

Communication

Organisation

Attention to detail

Descrizione del lavoro

JD Sports Fashion PLC in Crewe is seeking a Store Colleague to help deliver an outstanding customer experience every day. You’ll greet customers confidently, keep displays sharp, replenish stock, and maintain high service and presentation standards, contributing to a welcoming and energetic store atmosphere.

In a fast-paced retail environment you’ll work with colleagues to achieve team sales objectives, support customers with product information, process transactions, and follow company policies