Store Floor Associate - Customer Experience & Sales

JD Sports Fashion PLC; United Kingdom; À distance; GBP 19 000 - 23 000; Plein temps

Résumé du poste

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences daily. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards on the shop floor.

You will work with colleagues to support store operations, process transactions, and follow health and safety rules while learning new skills and developing your career in a fast-paced retail environment.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsabilités

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Connaissances

Customer engagement

Teamwork

Organisation

Communication

Adaptability

Description du poste

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences daily. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards on the shop floor.

You will work with colleagues to support store operations, process transactions, and follow health and safety rules while learning new skills and developing your career in a fast-paced retail environment.