Customer Experience & Sales Associate

JD Sports Fashion PLC; Launceston; Remote; GBP 18,000 - 21,000; Full time

Job summary

JD Sports Fashion PLC is hiring a Store Colleague to help deliver outstanding customer experiences in our busy England store. You will greet customers, keep displays sharp, replenish stock, and work with the team to maintain high service standards.

You'll adapt your approach to different customers, engage positively with shoppers, and follow company processes to ensure smooth day-to-day operations while supporting sales opportunities. A positive attitude and teamwork are essential.

Qualifications

• Customer-focused approach to sales and service.
• Effective communication with customers and colleagues.
• Strong teamwork and collaborative spirit.
• Good organisational skills and ability to manage tasks.
• Willingness to learn and follow company processes.

Responsibilities

• Greet and assist customers on the shop floor.
• Identify customer needs and recommend products.
• Maintain high standards of presentation and cleanliness.
• Replenish stock and ensure products are correctly displayed.
• Process transactions and support daily store operations.
• Follow health and safety requirements at all times.

Skills

Customer service

Communication

Teamwork

Organisation

Adaptability

Attention to detail

Job description

JD Sports Fashion PLC is hiring a Store Colleague to help deliver outstanding customer experiences in our busy England store. You will greet customers, keep displays sharp, replenish stock, and work with the team to maintain high service standards.

You'll adapt your approach to different customers, engage positively with shoppers, and follow company processes to ensure smooth day-to-day operations while supporting sales opportunities. A positive attitude and teamwork are essential.