Store Assistant

IKEA; Birmingham; On-site; GBP 11,572,000 - 27,001,000; Part time

Benefits offered by this job

IKEA discount

Life insurance

Pension

Interest-free loan

iBenefits

Free meals

Job summary

IKEA Birmingham is recruiting Store Co-Workers as Store Assistants to deliver excellent customer service and help keep products available and neatly displayed. You will engage with guests, promote products, and support in checkouts, returns, and stock replenishment in a fast-paced retail environment.

Join a team that values diversity and inclusion, offers great benefits, and flexible part-time shift patterns across daytime, evenings, and weekends. A positive, guest-focused approach is essential.

Qualifications

• You have a customer-first mindset and enjoy helping customers.
• You can work across multiple areas of the store.
• You are computer literate and comfortable with technology.
• You can work without supervision and stay organized.

Responsibilities

• Assist customers, operate checkouts, handle returns and fulfilment.
• Keep shelves stocked, clean, and well-presented to inspire shoppers.

Skills

Customer service

Teamwork

Computer literacy

Independent worker

Attention to detail

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

IKEA Birmingham are looking to welcome Store Co-Workers to our team.

Bring your commitment to great customer service to IKEA Birmingham as a Store Assistant, where you’ll focus on customer service and selling, keeping our most-loved products available and ensuring shelves are always full, tidy, and ready to inspire every shopper who walks through our doors.

WHAT WE OFFER

• The Start Date of employment will be: 21st November 2026.
• Competitive hourly rate of £13.45 per hour.
• We have a range of 12 to 28hr contracts available. For this this role we require daytime, evening and weekend availability, all contracts will receive every 4th weekend off.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits – Rewards & discount portal.
• Free healthy meal option, salad bar, fruit and hot/cold drinks.
• …as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• You have a positive approach, enjoy working on different tasks throughout the day, are enthusiastic about being part of the team and can work without supervision.
• You have a customer-first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
• You are computer literate and able to work with technology.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.

WHAT YOU'LL BE DOING DAY TO DAY

• You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and stock replenishing.
• You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
• Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
• You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many!

Let us know if you require any adjustments to be made during the interview process as soon as possible.