Food and Beverage Assistant

IKEA; Birmingham; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

IKEA discount

Life assurance

Pension contributions

Interest-free loans

Free meals daily

Canteen access

Job summary

IKEA Birmingham is looking for Food and Beverage Assistants to join our friendly team. The role involves serving food, taking payments at tills, and keeping the restaurant clean and welcoming while delivering great customer service.

We offer 16 and 24 hour contracts, daytime weekday availability, up to 2 evenings/weekends, a starting date of 21 November, and extensive co-worker benefits including 15% IKEA discount, life assurance, pension contributions, and more.

Qualifications

• Prior food and customer service experience is a plus.
• Ability to work in an extremely fast-paced environment.
• Be self-reliant and motivated, ready to work independently and as part of a team.
• Ability to remain organised and detail-orientated, even when things get busy.
• Due to health and safety regulations all applicants must be over the age of 18.

Responsibilities

• Serve food, take payments at tills, clean and clear the restaurant and work behind the scenes to prepare food.
• Customer focused, by working together to create the best customer experience; listen, act and exceed expectations.
• Ensure all safety protocols and regulations are followed for a secure environment for customers and co-workers.
• Support colleagues, lend a hand, and foster a positive work environment.

Skills

Food service

Customer service

Fast-paced environment

Self-reliant

Teamwork

Organizational skills

Age 18+

Job description

IKEA Birmingham are looking to welcome Food and Beverage Assistants to join our delightful and hardworking team.

“Working as a Food Co-worker at IKEA involves preparing delicious meals, ensuring a clean and welcoming environment, and providing excellent customer service to create a memorable dining experience.”

WHAT WE OFFER

• Start Date of employment will be: 21st November
• Competitive hourly rate of £13.45 per hour.
• We have 16 and 24hr contracts working 4/5 days over 7 days between the hours of 6am and 11pm. For this role we require daytime availability during the week, you will still work a max of 2 evenings and weekends. All contracts will receive every 4th weekend off.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• IKEA provides free hot and cold drinks fruit, salad bar, and a free healthy hot main meal choice every day as well as access to the subsidised co-worker canteen.
• Interest‑free loan - IKEA loans, interest‑free, money to buy specific IKEA products, a range of tech products, exercise equipment and memberships, solar panels and much more! ..as well so much more!
• Full Benefit List https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310

WHAT YOU'LL NEED TO HAVE

• Prior food and Customer service experience is a plus, but not required if you are hands‑on and willing to roll up your sleeves.
• Ability to work in an extremely fast‑paced environment,
• Be Self‑reliant and motivated, ready to work independently and as part of our team.
• Ability to remain organised and detail‑orientated, even when things get busy.
• Due to health and safety regulations all applicants must be over the age of 18.

WHAT YOU'LL BE DOING DAY TO DAY

• The role will involve a variety of tasks, where you will be required to Serve food, take payment at tills, clean and clear the restaurant and work behind the scenes to prepare food.
• Customer Focused, by working together to create the best customer experience. Listen, act, and exceed their expectations every day.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
• Support your colleagues, lend a hand, and foster a positive work environment, contributing to a happy team.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many

RECRUITMENT PROCESS INFORMATION

Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates.

• Medical questionnaire