Sales Assistant

Ingka External; Greater Manchester; On-site; GBP 11,000 - 21,000; Part time

Benefits offered by this job

15% IKEA discount

Life Assurance 4x pay

Enhanced pension contributions

Rosetta Stone language course

Additional paid leave

Job summary

IKEA Manchester is seeking a Sales Assistant for our Decoration & Outdoor team on 16 or 30 hour contracts. You will help customers discover products that enhance homes, offer expert advice, and deliver an engaging shopping experience.

Hours include shifts 8am–10pm, with 16h and 30h options; starting 15th November 2026; pay £13.45 per hour, with flexibility to fit life and store needs during interview.

Qualifications

• Customer-first mindset and ability to make the customer feel valued.
• Ability to handle several tasks and work well in a team.
• Take initiative and make well-informed daily choices.
• Organised and detail-oriented with good time management.
• Proficient with IT and handheld equipment.

Responsibilities

• Provide an inspirational shopping experience by identifying customer needs and advising on best solutions.
• Maintain areas that are clean, fully stocked, well presented and easy to shop.
• Assist with day-to-day operations and deliver excellent customer service.
• Handle manual handling of products safely.

Skills

Customer focus

Teamwork

Multi-tasking

IT literacy

Communication

Job description

IKEA Manchester are looking to welcome a Sales Assistant to join our Decoration & Outdoor team on a 16 hour or 30 hour contract. Love creating inspiring spaces and helping customers bring their homes to life? Join IKEA in our Decoration & Outdoor department, where you'll help customers discover products and ideas that make everyday life at home better. From stylish home accessories and seasonal décor to outdoor living solutions, you'll inspire customers with practical, beautiful ideas, offer expert advice, and create an engaging shopping experience. You'll also play an important role in keeping our market hall looking inviting, inspiring and ready for every customer who walks through our doors.

16-hour contract: Focused primarily on delivering an exceptional customer experience and supporting day-to-day operational activities.

30-hour contract: Includes additional responsibility for reviewing sales performance, supporting departmental targets, identifying opportunities for improvement, and providing commercially focused recommendations to the leadership team.

WHAT WE OFFER

• The Start Date of employment will be: 15th november 2026.
• Hourly rate of £13.45 per hour.
• 16 hours weekly, working 4 days over 7 and 3 out of 4 weekends.
• 30 hours weekly, working 5 days over 7 and alternative weekends.
• Working hours are between 8am and 10pm.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100's on high-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers.
• Given Day - Additional days' paid leave to take at any point during the year, when it's important for you.
• ...as well so much more!

WHAT YOU'LL NEED TO HAVE

• You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You take initiative, make well-informed choices, and actively engage with your daily tasks.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.
• Efficient, results-driven, and highly organized.
• Proficient with IT and hand held equipment.

Additional responsibilities for the 30-hour contract

• Review and analyse sales performance to identify opportunities and areas for improvement.
• Monitor progress against departmental goals and take action to help keep the team on track.
• Use commercial insight and strategic thinking to support decision-making and drive performance.
• Work closely with the leadership team, sharing recommendations on what is working well and where improvements could be made.
• Take a more active role in supporting the delivery of departmental and store objectives.

WHAT YOU'LL BE DOING DAY TO DAY

• You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
• You are always enthusiastic about the range, curious to learn the stories behind the products and their design.
• You support maximising sales by ensuring the areas are clean, fully stocked, all products priced, well presented and easy to shop.
• Manual handling heavy products safely, using ladders and pump trucks.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.