Store Assistant

DEBRA International; Bathgate; On-site; GBP 8,300 - 10,000; Part time

Benefits offered by this job

Group Pension 4%

Life Assurance

EAP

Annual leave 20 days + BH

Employee Benefits Portal discounts

GP service 24/7

Job summary

DEBRA International in Bathgate is seeking a Store Assistant for a part-time, permanent role (14 hours across 2 days per week). You will support day-to-day shop operations, deliver excellent customer service, handle stock, and help maintain visual standards to maximise income while supporting volunteers.

Retail experience is welcome but not essential; you will receive full training and be part of a welcoming team dedicated to the EB community.

Qualifications

• Retail experience is desirable but not essential, as full training will be provided.

Responsibilities

• Provide excellent customer service to all customers and donors
• Support the processing, pricing, and replenishment of donated stock
• Help maintain high standards of shop presentation and cleanliness
• Assist with visual merchandising to promote sales and commercial success
• Support colleagues and volunteers in day-to-day store activities
• Follow DEBRA policies and procedures, including health, safety, and safeguarding

Job description

Are you friendly, motivated, and passionate about making a difference?

As a Store Assistant, you will play a vital role in supporting the day‑to‑day running of our Bathgateshop. You will help maximise income through excellent customer service, strong visual standards, and effective stock handling, while supporting colleagues and volunteers to deliver a welcoming and inclusive shopping experience. By role modelling the DEBRA values, you will help create a positive environment focused on making a real impact for the EB community.

Our Bathgateretail store is recruiting a Store Assistant on a Part Time, Permanent basis, working14hours per week, 2days out of 7, earning £9252.88per annum/ £12.71per annum.

About DEBRA

We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.

What we are looking for in our Store Assistant

You will be enthusiastic, reliable, and customer‑focused, with a positive attitude and a willingness to learn. You will enjoy working as part of a team, supporting both colleagues and volunteers, and contributing to the smooth and efficient running of our Bathgatestore.

Retail experience is desirable but not essential, as full training will be provided.

Your Key Responsibilities as a Store Assistant

• Provide excellent customer service to all customers and donors
• Support the processing, pricing, and replenishment of donated stock
• Help maintain high standards of shop presentation and cleanliness
• Assist with visual merchandising to promote sales and commercial success
• Support colleagues and volunteers in day‑to‑day store activities
• Follow DEBRA policies and procedures, including health, safety, and safeguarding

Why work for us at DEBRA?

Mission, Vision & Values

Our mission is a world where no one suffers with Epidermolysis Bullosa.

Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB.

Our values are based around care and inclusivity and are the foundation of our culture and what makes DEBRA a great place to work.

What we offer

We offer a competitive rate of pay along with a range of benefits, including:

• Access to a Group Personal Pension with a matched 4% contribution from DEBRA
• Life Assurance Scheme
• Free access to our 24/7 Employee Assistance Programme for you and your family
• Annual leave of 20 days plus Bank Holidays (pro rata for part‑time employees)
• Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal
• Access to a 24 hour 7 days a week GP service

Safeguarding & Equality

Please note: DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references.

We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.