Stockroom Supervisor - Heathrow T2 Full Time

Reiss Limited; Harlington Corner; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Seasonal business wear allowance

Generous employee discount up to 75%

Rewarding bonus and commission

Workplace pension contributions

Health & wellbeing services

Medicash health support plan

Fitness discounts & cycle to work

Enhanced parental pay & family policy

25 days annual leave

Employee referral scheme

Career development opportunities

Job summary

Reiss is seeking a Stockroom Supervisor for our Heathrow Terminal 2 store to lead back-of-house operations, ensure stock deliveries arrive in excellent condition, and support the shop floor when needed.

You will supervise a team, train others, and adapt to a fast-paced luxury retail environment, delivering exceptional service and maintaining high standards across stock accuracy, replenishment, and processes.

Qualifications

• Experience supervising a team.
• Passion for premium or luxury products.
• Experience in a customer-facing environment.
• Track record of delivering in stock management.
• Ability to guide, train and coach others.
• Flexible and able to adapt to changing priorities.
• Experience working in a fast-paced retail environment.
• Excellent written and verbal communication skills.
• Strong organisational and decision-making abilities.

Responsibilities

• Manage a team to ensure stock deliveries are processed and products arrive in good condition.
• Oversee timely stock replenishment and team productivity.
• Maintain back-of-house standards.
• Support Reiss online fulfilment from store and returns processing.
• Assist shop floor management as needed.
• Support floor moves, promotions and product launches.
• Be a key holder for the store.

Skills

Team leadership

Stock management

Customer service

Communication skills

Flexibility

Fast-paced environment

Organisational skills

Decision making

Team player

Job description

Why choose Reiss?

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What’s the role about?

As part of our Retail team, you’ll be joining our Heathrow Terminal 2 Store as a Stockroom Supervisor. You’ll be responsible for supporting the day-to-day running of the store by ensuring the back of house operations and always running to a high standard.

Who you are

• You’ll have previous experience of supervising a team
• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• A track record of delivery in a stock management role
• Ability to guide, train and coach others
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Good written and verbal communication skills
• Be a team player

What you’ll be doing

• Effectively manage a team to ensure that stock deliveries are processed, and products arrive in excellent condition to the shop floor
• Manage the timely replenishment of stock and team productivity
• Ensure back of house standards are maintained
• Supporting the Reiss online business through efficient management of the fulfil from store and return to store process
• Support the management of the shop floor from time to time
• Assist the team with floor moves, promotions and product launches
• Be a key holder for the store

What we offer

• Seasonal business wear allowance.
• Generous employee discount up to 75% off.
• Rewarding bonus and commission structures.
• Workplace pension contributions.
• Health & wellbeing services.
• Medicash health support plan.
• Fitness discounts & cycle to work programme.
• Enhanced parental pay & family friendly policies.
• 25 days annual leave.
• Employee referral scheme.
• Career development opportunities.

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t tick all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.