Stockroom Supervisor - Heathrow t2 Full Time

REISS; Hounslow; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Seasonal wear allowance

Employee discount 75%

Bonus and commission structures

Pension contributions

Health and wellbeing services

Medicash health plan

Fitness discounts & cycle to work

Enhanced parental pay

25 days annual leave

Employee referral scheme

Career development opportunities

Descripción de la vacante

REISS in Heathrow is seeking a Stockroom Supervisor to lead the back-of-house team and ensure efficient stock handling for our premium collections. You will oversee deliveries, replenishment, and stock integrity while supporting the online store fulfilment from the store and occasional floor coverage.

A passion for luxury fashion and strong leadership are essential. The role suits an experienced supervisor who thrives in a fast-paced retail environment and excels in coaching team members to

Formación

• Experience supervising a team in a retail setting.
• Passion for premium or luxury product categories.
• Customer-facing experience with strong communication.

Responsabilidades

• Lead a stockroom team to ensure deliveries are processed and goods reach shop floor in pristine condition.
• Oversee stock replenishment and team productivity.
• Maintain high standards in back of house operations and stock integrity.
• Support the online business with store fulfilment and returns processing.
• Occasionally assist on the shop floor and participate in floor moves, promotions and launches.
• Act as key holder for the store.

Conocimientos

Team supervision

Premium/luxury product

Customer-facing experience

Stock management

Train and coach others

Flexibility

Fast-paced retail

Communication skills

Organisational and decision-making

Team player

Descripción del empleo

Why choose Reiss?

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What’s the role about?

As part of our Retail team, you’ll be joining our Heathrow Terminal 2 Store as a Stockroom Supervisor. You’ll be responsible for supporting the day-to-day running of the store by ensuring the back of house operations and always running to a high standard.

Who you are

• You’ll have previous experience of supervising a team
• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• A track record of delivery in a stock management role
• Ability to guide, train and coach others
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Good written and verbal communication skills
• Be a team player

What you’ll be doing

• Effectively manage a team to ensure that stock deliveries are processed, and products arrive in excellent condition to the shop floor
• Manage the timely replenishment of stock and team productivity
• Ensure back of house standards are maintained
• Supporting the Reiss online business through efficient management of the fulfil from store and return to store process
• Support the management of the shop floor from time to time
• Assist the team with floor moves, promotions and product launches
• Be a key holder for the store

What we offer

• Seasonal business wear allowance.
• Generous employee discount up to 75% off.
• Rewarding bonus and commission structures.
• Workplace pension contributions.
• Health & wellbeing services.
• Medicash health support plan.
• Fitness discounts & cycle to work programme.
• Enhanced parental pay & family friendly policies.
• 25 days annual leave.
• Employee referral scheme.
• Career development opportunities.

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.